ISO 9001:2015 Quality Management System Implementation

Axora Global provided end-to-end ISO 9001:2015 Quality Management System consultancy to Climate HVAC Coils (Pvt.) Ltd., one of Pakistan’s leading manufacturers of high-performance HVAC coils, condensers, evaporators, and finned tube heat exchangers. The objective was to establish a structured quality management framework that enhances operational efficiency, ensures consistent product quality, and strengthens customer satisfaction across all manufacturing processes.

Scope of Work:

  • Conducted a comprehensive gap analysis of existing processes and documentation.

  • Developed and implemented a customized Quality Management System (QMS) aligned with ISO 9001:2015 standards.

  • Facilitated process mapping and risk-based thinking across design, production, and inspection departments.

  • Prepared quality policies, procedures, and operational manuals in accordance with international best practices.

  • Delivered staff training and awareness sessions to strengthen internal quality culture.

  • Conducted internal audits and management reviews to ensure readiness for external certification.

  • Supported during the final audit and certification process with the accredited certification body.

Key Achievements:

  • Successful certification under ISO 9001:2015 Quality Management System.

  • Improved documentation and traceability across all operational departments.

  • Enhanced customer satisfaction and supplier evaluation processes.

  • Strengthened internal communication and process consistency within the organization.

Impact:

The implementation of ISO 9001:2015 helped Climate HVAC Coils (Pvt.) Ltd. streamline quality control procedures, reduce non-conformities, and enhance overall organizational performance. The certification also improved brand credibility and market competitiveness in both local and international markets.

Consultancy Deliverables:

  • QMS Manual and Procedures

  • Quality Policy and Objectives

  • Internal Audit Program

  • Risk Assessment Matrix

  • Management Review Reports

  • Training & Awareness Materials

  • Certification Support and Audit Closure Documentation

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Client
Climate HVAC Coils (Pvt.) Ltd.